FAQ
Frequently Asked Questions.
What file formats can I upload?
STL, OBJ, 3MF, and STEP/STP. Don't have a printable file? Send us drawings or photos, a brief description instead — or send in a part to be replicated.
What does a print cost?
The price depends on the material, size, process, and effort involved. You won't see an automatic price beforehand: we will review your request and send a binding quote — you only pay after your approval.
How long does it take?
You will usually receive a reviewed quote within 1–2 working days. The production time depends on the order (material, size, quantity) and will be stated in the quote.
What processes do you offer?
FDM for durable functional parts (including technical materials, multi-colour & multi-material possible) and MSLA/Resin for the finest details and smooth surfaces — in standard and premium quality.
Can I have an existing part replicated?
Yes. Submit a 'Send-in' request; once we have accepted it, you will receive our shipping address. We will digitise or construct the part and print a replica.
What happens to my data and models?
Your details, files, and models will be processed exclusively for handling your request and stored securely — GDPR compliant. Details can be found in our privacy policy.